Privacy Policy

Information you provide

When you fill out our contact form or reach out directly, we collect your name, email address, phone number, business name, business address, current website URL, service interest, and any message content you provide. We use this information solely to respond to your inquiry and provide our services.

Reviews and testimonials

If you submit a review, we collect your name, your role or business, your star rating, and the content of your review. Reviews are moderated before publication, and approved reviews are displayed publicly on our website — including your name and role. Please do not include any information in a review that you would not want shown publicly.

Automatically collected information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to analyze site usage and improve your experience.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

We use the information we collect to respond to inquiries and provide web design services, improve and personalize your experience on our site, analyze how our website is used, send service-related communications, and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.

We use the following third-party services that may collect or process data on our behalf:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Email services

Contact form submissions are processed through Resend, our email delivery provider. Your submission data is transmitted securely and used only to deliver your message to us.

Database

Contact form submissions and review submissions are stored in a database hosted by Supabase, our backend and database provider. Your information is transmitted securely and used only to provide and manage our services.

Hosting

Our website is hosted on Vercel. Your data may pass through Vercel's infrastructure when you visit our site.

We retain contact form submissions and client communication for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your personal information, please contact us at the email address below.

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal information, opt out of marketing communications, and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at team@redlakestudio.com.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at team@redlakestudio.com. We are based in Provo, UT and will respond to your inquiry within one business day.